Customer
FAQs
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Our goal is to provide comprehensive, customer-friendly cover, that is at minimal disruption to you when something goes wrong.
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To start a claim, visit our Start a Claim page here and follow the instructions to be connected with our expert claims handlers.
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We partner with a growing number of retailers to enable them to provide great cover to their customers.
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It varies by the insurance product, we partner with expert claims handling firms for each product category, to ensure our customers get the best service possible.
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We'll soon have a simple and easy portal where you can do this yourself. But for now, please message us at info@loxacover.com and we'll help you out.
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We are currently able to insure furniture, bikes, glasses and tools. Hearing aids, home appliances and gadgets are coming soon.
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We'll soon have a simple and easy portal where you can do this yourself. But for now, please email us at info@loxacover.com.